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On Orders Over 75*
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UK Manufactured
since 2008
Product Reviews
By William Scott-Jackson


By Michael Cannell

This is great product for cleaning natural stone would recommend to anyone

By Quincey De SouzaFROM Lancashire

I contacted Smartseal Technical section with my problem that the builders had left us with (a right mess) and the Residue Remover and Limestone Sealant as recommended by Smartseal worked a treat. I cannot recommend Smartseal staff or the products enough.

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Residue Remover for Natural Stone

ONLY FOR Use prior to Sealing, after a "sweep-in" pointing compound. NOT FOR REMOVAL OF VISIBLE FILM / STAIN left by the compound. This is a Pre-Treatment Cleaner to allow Sealer to Penetrate/Adhere correctly to Stone- NOT FOR removal of Stains

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Product Description

Residue Remover is a powerful ecological cleaner that unlike other acid/alkaline cleaners, does not require any neutralisation process before application.

It is specially formulated to remove surface residue and contamination from natural stone paving and other surfaces where "sweep-in" compounds may have been used.

** Disclaimer- product is designed to remove the invisible resin film left by a sweep-in jointing compound prior to sealing - NOT VISIBLE STAINS left between the joints.

Product FAQs

Q: A handy man sprayed our house with a sealant for stone, unfortunately some of the sealant has sprayed on to our windows, can you suggest how we can remove this from our window.


A: It would be best to first find out what sealer your handyman had used and speak to the company regarding a remover. If you're not having any luck, you can get in touch with our technical team online or over the phone to see if there is an alternative product you can use..

Response from Sophie

Q: A joint compound has recently been used on my patio but I cannot identify any residue. Do I still need to use the Smart Seal residue remover? The patio has just been laid. Do I need to leave it a few months before sealing the patio or can I seal it whilst it looks good?


A: Ideally, allow the area a couple of months before sealing, just incase any salts breathe from the surface. The residue will not be seen as it is invisible and microscopic which will be acting as a barrier to the surface. If it has been more than six months since using the pointing compound, apply the sealer to a test area before your application as residue remover may not need to be used.

Response from George

Q: Will Residue Remover damage the sweep-in pointing?


A: No, it will be fine.

Response from George
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  • Use neat or diluted to a 1:5 ratio depending on amount of residue present
  • Apply with either a brush or garden sprayer
  • Leave the product to penetrate and break down the surface residue (5 - 60 minutes)
  • Agitate with a stiff brush and wash off with a pressure washer
  • Re-apply if surface residue remains after first application
  • Average coverage 6 - 8 m² per litre

Physical Properties:

  • Safer to use
  • Phosphate free
  • Biodegradable
  • Multi-use
  • No VOC
  • Low odour
  • PH 13 - Alkaline
  • Low fuming

Health & Safety:

Non-flammable. In case of contact with eyes, rinse immediately with plenty of water and seek medical advice. Keep container tightly closed and in a well-ventilated place. Wear suitable protective clothing and gloves.


We provide a national delivery service for our block paving sealer, pattern imprinted concrete sealer, roof coatings and tarmac restorer on a standard 2 - 4 working day basis. Dependent on weight, this is normally done by pallet or parcel carrier.

If you need products delivered quicker, for a small additional charge, orders placed before 1.30pm can be delivered within 1 - 2 working days to most parts of the UK, although this is dependent on the courier service in your area and the product/s ordered. If you require this service, please check on area availability by calling 01268 722500.

Our commitment is to supply all orders as placed and we offer a comprehensive guarantee of quality. Providing a reliable delivery service to all our customers is most important to us and this is backed up by the many satisfied customer testimonials we have received over the years.

If you need an order delivered to a different address, left somewhere at your property without a signature or left with a neighbour, just let us know.

We also try to maintain 100% stocking levels of our products at all times, so an immediate despatch is virtually guaranteed.

Our product returns policy can be viewed by visiting our Terms and Conditions section.

*Free delivery on orders over £75 are subject to the delivery address location.

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